This is the privacy statement of N.S. Plijnaar h.o.d.n. The Family Assistant, hereafter: The Family Assistant. The Family Assistant is registered with the Chamber of Commerce under number 77392922 and is established in Soesterberg. This document explains how The Family Assistant handles the processing of your personal data. In processing your personal data, The Family Assistant exercises the greatest possible care.

Acquisition of personal data:

If you use The Family Assistant's services, you yourself provide a number of personal data to The Family Assistant, or personal data is obtained from you in the context of the agreement. Personal data means any data relating to an identified or identifiable natural person.

Categories of personal data

The Family Assistant processes the following categories of personal data:

• Contact and name and address information;
• Financial data;
• Account information, which also includes your password and username;
• Employment data and any other related data as listed on the resume (curriculum vitae);
• Certificate of Good Conduct;
• Company data;
• Other personal data provided by yourself.

Purpose of processing

The personal data processed by The Family Assistant are for the purpose of:

• Contacting you to inform you of the services you have purchased and their performance;
• Performing its services;
• Improving services;
• Making payments;
• Compliance with legal obligations;
• Doing marketing and communication expressions;
• Improve the website by analyzing visitor behavior on the website;
• Sending newsletters;
• Data exchange with third parties for the purpose of service delivery.

Basis of processing

The processing of personal data is only possible on the basis of the following bases: (i) legal obligation, (ii) performance of the agreement, (iii) (explicit) consent obtained from those involved, and (iv) legitimate interest. Personal data are processed when providing The Family Assistant's services. The Family Assistant only processes data which The Family Assistant considers necessary for (the improvement of) the provision of services and handles the (personal) data collected about you and your use of the services with care. The basis for processing these data is the agreement you have entered into with The Family Assistant. Personal data of yours may also be processed by visiting the website https://www.thefamilyassistant.nl/ if you have given your permission for this.

Need processing

The processing of your personal data is necessary to carry out the services. The services offered by The Family Assistant cannot be fully performed without the processing of your personal data. If specific purposes relating to personal data require your explicit consent, you must give your consent separately.

Automated decision-making

There is no automated decision-making.

Retention period

Personal data processed by The Family Assistant are kept in accordance with the relevant laws and regulations. If a longer retention period is necessary on the basis of laws or regulations, the personal data will be kept longer in accordance with these requirements. All personal data (obtained) will not be kept longer than strictly necessary.

Third party processing

The Family Assistant shares personal data with third parties only if strictly necessary for the performance of an agreement and to comply with relevant laws and regulations. No personal data will be sold. The Family Assistant may be under a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements are concluded for this purpose. The third parties with whom personal data are shared are:

• The Payment Provider, for the purpose of executing an agreement. The categories of personal data processed are financial data.
• The Bookkeeper, for the purpose of executing an agreement. The categories of personal data processed are contact and name and address information and financial data.
• Software suppliers, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address data.
• Website administrator, for the purpose of executing the agreement. The categories of personal data processed are decontact and name and address data.
• Third party(ies) engaged, for the purpose of executing an agreement. The categories of personal data processed are contact and name and address data.

Security of Personal Data

The Family Assistant takes the protection of your personal data seriously and in this regard, taking into account the state of the art, implementation costs, as well as the nature, scope, context and purposes of processing and the risks to the rights and freedoms of individuals that vary in terms of probability and severity, takes appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Disclaimer

By using the website, you agree to the disclaimer. The Family Assistant reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website of this change. The content of the website has been compiled with the greatest possible care, but may nevertheless contain possible inaccuracies or be incomplete. The Family Assistant in no way accepts any liability for damage caused by, or resulting from, the use of the website. The use of this website is entirely at the expense and risk of a user of the website. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are the property of The Family Assistant insofar as they do not belong to third parties.

Cookie Statement

The Family Assistant uses technical and functional cookies to optimize the website. Cookies are small text files that are sent along with the visit to a website to make visitors' user experiences more efficient. The Family Assistant may, by law, store cookies on your device if these cookies are strictly necessary to use the website. Other types of cookies require your consent. We recommend accepting cookies in connection with the usability of the website. Visitors to the website have a check in option.

The cookies used by The Family Assistant are functional cookies: these cookies ensure that the website works properly. These cookies do not affect personal privacy so no permission needs to be requested and granted. For example, these cookies save your browser settings so that our website can be best viewed, or that the website remains accessible (load-balancing) but also cookies that ensure that no other cookies may be placed (no-follow).

With your permission, we place "tracking cookies" on your computer. We use these cookies to track which pages you visit in order to build a profile of your online behavior. This profile is not linked to your name, address, email address and the like, but only to tailor advertisements to your profile so that they are as relevant to you as possible.

Cookies from Google are also placed on The Family Assistant website for the purpose of Google Analytics. We do not track information about what you do on the Internet. Google Analytics may be obliged under applicable laws and regulations to provide access to this data. As a result, The Family Assistant cannot link information to a natural person. If you have any questions about this, please contact us at info@thefamilyassistant.nl.

Use Social Media

The Family Assistant uses third-party cookies to optimize the website. Some cookies are set by third-party services displayed on the website. Third parties refers to Google Analytics and Social Media (LinkedIn, Facebook, Twitter and Instagram). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the respective company. When you click the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognize your IP address as soon as you share an article from the website. For the cookies of Social Media parties and the data and/or personal data they collect with this, The Family Assistant refers you to the privacy and cookie statements of these parties.

Browser Settings

If you do not want websites to place cookies on your device with which you view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give your consent for the cookie. Failure to do so may result in, for example, reduced website performance. You can adjust your browser settings so that your browser refuses all cookies, including those from third parties. You can also delete placed cookies. To do this you must adjust your browser settings via preferences and then you can adjust the privacy settings.

This privacy statement does not apply to third-party websites that are linked to this website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We encourage you to read the privacy statements of these websites before using them.

Right of data subjects

As a data subject, you have the following rights:

• Right of access;
  As a data subject, you have the right to obtain clarification as to whether or not your personal data are being processed and, if so, to obtain access with respect to their processing.
• Right to rectification;
  You have the right to obtain rectification and completion of inaccurate data.
• Right to data erasure;
  Without unreasonable delay, a data subject must obtain erasure of personal data concerning him.
• Right to restriction of processing;
  As a data subject, you have the right to restrict the processing of your personal data. To do so, please contact The Family Assistant.
• Right to data portability;
  A data subject has the right to obtain the personal data concerning him that he has provided to The Family Assistant , in a structured, common and machine-readable form, and also to transfer these data to The Family Assistant without being hindered by the controller to whom they were provided.
• Right to object;
  The data subject shall have the right to object at any time, for reasons relating to his/her particular situation, to the processing of personal data concerning him/her, including profiling on the basis of those provisions. The Family Assistant shall cease processing personal data unless there are compelling legitimate grounds for the processing which override the interests, freedoms and rights of the data subject related to the exercise, institution or support of a legal claim.

Complaint

If you have a complaint about how The Family Assistant handles your personal data, or wish to exercise any of the above rights, you may contact us via the website, by email info@thefamilyassistant.nl. To ensure that you wish to exercise a right, The Family Assistant requests that you send a copy of your proof of identity. Please black out your passport photo and MRZ (strip of numbers at the bottom) to protect your privacy. The Family Assistant will respond to your request as soon as possible, but at the latest within 4 weeks. You can also file a complaint with the Personal Data Authority. This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Privacy Statement Changes

The Family Assistant may update its privacy statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version. If the new privacy statement affects the way in which we process data already collected about you, we will notify you by e-mail.

This version was last adopted on Oct. 29, 2020.